FAQ&Inquries

How to choose the suitable battery for off grid application?

1) Lithium- iron batteries are suitable for off grid with higher efficiency, longer lasting and more sustainability.
2) Wide temperature charge and discharge ensures that your battery is fully operational in all seasons.
3) Simple configuration, commissioning and installation make off-grid more efficient.

Why should I choose ZYC Energy batteries for my energy storage needs?

ZYC Energy is your trusted partner for quality, reliable but simple energy storage solutions. We offer 360° project support to our valued customers to make them grow their business and deliver wonderful projects.

What is the warranty for ZYC Energy products?

Our off-grid products are supported by a standard 10-year 70% remaining capacity warranty, and we guarantee the top quality and reliability of our solutions.

Does ZYC Energy has non-communication battery ?

Of course! ZYC Energy has a excellent battery product called SIMPO 5000, which supports both CAN Communication & Communication Free.

Can I expand my energy storage size in future with ZYC Energy Storage?

ZYC Energy products are super scalable and support expansion under the warranty, allowing you to upgrade your system in a very simple way!

What should I do if there is a problem with my ZYC battery ?

With more than 10 years of experience in the industry, we know that service is key! ZYC energy offers a range of tools, including cloud service portals, mobile apps and PC tools, a fast hotline to resolve your issues, and on-site technical support to streamline your project.